Shipping policy

Shipping Policy

Shipping destinations
We ship to New Zealand only.

Shipping cost
Free standard shipping is available for all orders delivered within New Zealand.

Order processing
Orders placed and paid before 12:00 PM Auckland time on a business day are processed and handed to the carrier the same business day. Orders placed after 12:00 PM, or on weekends or New Zealand public holidays, are processed on the next business day.

Delivery time
After dispatch, standard delivery is estimated to take 1–3 business days within New Zealand. Delivery estimates may be affected by carrier delays, weather, or other circumstances outside our control.

Tracking
When tracking is available, we will send the tracking information to the email address used for the order. Please allow up to 48 hours after dispatch for tracking to update.

Incorrect or undeliverable addresses
Please ensure that your delivery address is correct. If an order is returned because of an incorrect address or refusal to accept delivery, we will contact you about redelivery or a refund. Any additional redelivery cost may apply.

Lost or damaged items
If your order is lost or arrives damaged, contact us within 5 days of delivery with your order number and supporting photos where applicable. We will work with the carrier and provide an appropriate replacement or refund where applicable.

Contact
Email: customerservice@technsave.nz
Postal address: PO Box 301852, Albany, Auckland 0752, New Zealand